Program map
Before choosing a tool, start by asking where you are and what you want to change
“Have you used AI yet?” tells us very little. A company that has never used AI may already run its work well. Answer three short questions here and you will know where the conversation should begin.
This page shows every goal and both business types in full. With JavaScript on, you can also filter to the ones that match you.
Question 1
Are you setting up something new, or changing work you already have?
Setting up something new
There is no clear way of working yet. Outputs, owners and a rhythm need to be set first.
Changing existing work
Work or a system is already there. First we look at where it is stuck.
Goals 01 and 04 are for work you already have. When you are setting up something new, there is no existing work to recover or speed up yet, so they are skipped.
Question 2
What do you want to change?
Pick more than one if you like. You do not have to start with the first.
- 01
Recover work that is stuck, wrong or not trusted
Recover
Important work is stuck or out of control and has to be running again before anything else.
FitsChanging existing work
Shops, restaurants and service businesses
“We haven't closed the books on time in months, and the system doesn't match the bank.”
The result we aim forBooks that match the bank, closed on time
What we measureAccurate books, Close on time
Factories and manufacturers
“The stock in the system doesn't match what is in the warehouse.”
The result we aim forCost and stock figures you can trust, with someone looking after them
What we measureAccurate data
- 02
Make work run in a rhythm, with an owner and someone following up
Build Habits
Work depends on one person's memory and is done differently each month.
FitsBoth new set-ups and existing work
Shops, restaurants and service businesses
“Only one person knows where the paperwork is. If they're off, everything stops.”
The result we aim forWork that carries on when anyone is away
What we measureAccurate books
Factories and manufacturers
“Sales promised a delivery date before the materials had arrived.”
The result we aim forEvery team on one plan, and orders delivered in full as promised
What we measureOn time, in full
- 03
Let the team do, analyse and solve problems on their own
Build Capability
The basics are there, but the team cannot yet do the work you need.
FitsBoth new set-ups and existing work
Shops, restaurants and service businesses
“Every decision waits for the owner. The team can't read the numbers themselves.”
The result we aim forThe team decides routine matters on its own, within an agreed scope
Factories and manufacturers
“Supervisors can't decide anything. They phone the owner every time.”
The result we aim forSupervisors decide routine matters on their own, within an agreed scope
- 04
Fix the sticking point so existing work flows faster
Optimize Performance
Existing work is slow or draining, and you know which number you want to improve.
FitsChanging existing work
Shops, restaurants and service businesses
“The whole day goes on typing the same data into several places.”
The result we aim forLess re-keying, and time back for work that matters
What we measureHealthy cash flow, Less repeat work
Factories and manufacturers
“We can't keep up with production even though some machines sit idle.”
The result we aim forMore goods shipped, without more waste
What we measureLess tied-up stock, Better output
- 05
Prepare the numbers and the team before you grow
Prepare to Compete
You have a clear growth goal, such as a new branch, a new customer group or a new offer.
FitsBoth new set-ups and existing work
Shops, restaurants and service businesses
“We want to open a new branch, but we're not sure the cash will cover it.”
The result we aim forKnowing whether cash will cover it before you commit
What we measureReady to grow
Factories and manufacturers
“A big customer wants to raise its orders, and we don't know whether we can cope.”
The result we aim forKnowing how much more you can take on before you answer the customer
What we measureRoom for orders
- 06
Change how you do business or how you deliver your service
Reinvent
The old way cannot go on, and the whole model has to change.
FitsBoth new set-ups and existing work
Shops, restaurants and service businesses
“We want to sell online and wholesale too, but the way we work now can't carry it.”
The result we aim forA way of working that can carry the new channels
What we measureBetter margin, Ready to grow
Factories and manufacturers
“We take every job that comes in. Volume is up but profit hasn't moved.”
The result we aim forKnowing which work to take, and on what terms
What we measureBetter margin
The results we aim for are working assumptions for choosing where to start, not guaranteed outcomes. Each business measures success differently, and a factory measures it differently from a shop.
Question 3
How urgent is it, and how ready is the existing work?
This is for changing existing work. If you are setting up something new, just tell us whether it must be in place quickly or can go step by step.
Urgency: Low to HighReadiness of existing work: Low to High
Rebuild
Urgent, and the existing work is not ready. Design the work again where it breaks.
Accelerate
Urgent, and the existing work is ready. Try adding new capability right away.
Strengthen
Not urgent, and the existing work is not ready. Firm it up before building on it.
Refine
Not urgent, and the existing work is ready. Sharpen the details.
If you are unsure how ready the existing work is, we ask to see the real work before concluding.
Found the one that fits? Let's talk
Tell us which goal you picked and we will begin there.